All 5S Outdoors products carry a lifetime warranty against failures or defects in workmanship, materials, manufacturing, and mechanical function, and is fully transferable.
Our lifetime warranty does NOT cover misuse of product or intentional damage/destruction.
For all third-party products please refer to the company’s direct warranty for their specific warranty policies and procedures as all warranty issues will go directly through them.
Warranty Process
The following warranty process will be followed – NO EXCEPTIONS.
- If you are having trouble, email orders@5soutdoors806.com with a description of your issue. Photos are helpful!
- We will get back to you ASAP – in most cases by the next business day.
- If we determine that your product needs to be repaired or replaced, we will send you a shipping label with an RMA number.
- Print off the shipping label, and drop it in the mail for us.
- We will repair or replace your product and ship it back to you.
Disclaimer
“GLOCK” is a federally registered trademark of GLOCK, Inc. and is one of many trademarks owned by GLOCK, Inc. and GLOCK Ges.m.b.H. Neither Shield Arms nor this site are affiliated in any manner with, or otherwise endorsed by, GLOCK, Inc. or GLOCK Ges.m.b.H. The use of “GLOCK” on this page is merely to advertise the sale of GLOCK pistols, parts, or components. For additional genuine GLOCK, Inc. and GLOCK Ges.m.b.H. products and parts visit www.glock.com.